Hospital Check-in – The Digital Patient Onboarding

Background:

Currently, digitalization has an impact on almost all areas of life and industries, and results in standardization and automation of processes. Due to the increasing usage of mobile devices and also patients who use a mobile device, it has become more and more important to optimize patient journeys in healthcare facilities with the help of digital solutions and self-service technologies. But there is only little technology used in the admission process that includes all activities related to patient admission. To relieve administrative employees and simplify the process for patients, a digital solution is aimed.

Project idea:

The project Hospital Check-in addresses digital patient onboarding, which aims to simplify the admission management of patients to a healthcare facility. Patients can check in online from home and receive information about their treatment and the clinic before their stay, aiming for an ideal preparation. This includes a digital document management, an appointment schedule, checklists and preparation videos. Not only patients will benefit from this, but administrative admission staff will also be relieved.

Our aim is that the project is going to be realized in cooperation with a healthcare facility. This will allow a practice-oriented solution to be developed. The product will be adapted to the needs and existing conditions of the cooperation partner.

A project at the St. Pölten University of Applied Sciences Master Program Digital Healthcare
Project Coach: FH-Prof. Anita Kidritsch, PT MSc