Prototypical development and evaluation of an internet-based learning and tutoring platform for emergency medical services

Thomas Plöchl
thomas.ploechl@gmail.com

Master Digital Healthcare, St. Pölten University of Applied Sciences 2023

Aim and Research Question(s)

The goal of this thesis is to highlight the benefits of online-learning in the sector of emergency medical services and developing and evaluating a cross-organizational prototype of a learning-platform which helps trainees and tutors to enhance and improve the learning outcome as well as the overall learning experience.

  • RQ #1: What are the strengths and weaknesses of the currently available online education and learning systems (for emergency medical services) and how can they be improved?
  • RQ #2: How do the respondents of the questionnaire and usability test assess (prototypical) learning and tutoring platforms for emergency medical services, and do they recognise their added value?
  • RQ #3: What are the functional and technical requirements towards building a prototypical internet-based learning and tutoring platform for emergency medical services?

Background

The quality of EMS education and training is critical to the delivery of highquality patient care. With the widespread availability and use of the Internet, there is a growing interest in the use of Internet-based learning and tutoring platforms for EMS education and training. [1,2,3]

Methods

Related work and background-literature will be provided using a literature review. Furthermore, to answer the research questions, expert interviews as well as usability tests with experienced rescue service personnel will be conducted and the prototype of the learning platform will be built based on a WordPress website.

Results and Discussion

  • Online learning platforms can be a valuable tool for EMS training and education. Some challenges need to be addressed, such as ensuring the quality of the content, providing opportunities for learner interaction, and ensuring that the platforms are accessible to all learners.
  • The results of the UEQ usability test indicate that the prototype outperforms the current Red Cross platform. On average, the prototype scored a mean of 1,2 and the kurse.roteskreuz.at platform a mean of 0,66 across all the categories. Delta value average is 0,54 which translates to an average percentual difference of 88%.
  • Multiple functional and technical requirements (Usability, user Interaction, user role management, assessment and feedback, easy backend interface) must be met to develop a prototypical online learning platform for EMS.

Conclusion

The findings of this thesis suggest that online learning platforms can be a valuable tool for EMS training and education. However, some challenges need to be addressed, such as ensuring the quality of the content, providing opportunities for learner interaction, and ensuring that the platforms are accessible to all learners.

References

[1] Rawashdeh et al. (2021) [2] Aorkful (2014) [3] Radu et al.