1450 Navigator
The 1450 Navigator aims to simplify access to medical advice through an AI-powered chatbot, addressing key challenges such as overburdened emergency departments and low health literacy while sustainably improving the efficiency of Austria’s healthcare system.
Key features of the chatbot include symptom checking, risk assessments, and appointment scheduling. As an independent tool, it aims to streamline healthcare access, reduce unnecessary emergency visits, and guide users toward the most appropriate point of care. The chatbot is designed to provide a human-like conversation experience, making interactions feel natural and engaging while delivering clear and reliable medical guidance.
The main objectives of the project are to enhance health literacy by providing clear, accessible information and empower users to make informed decisions. Additionally, it seeks to improve system efficiency by automating processes like symptom triage and appointment scheduling, thereby freeing healthcare professionals to focus on critical cases. Overall, the project emphasizes data privacy, usability, and accessibility, striving to create a sustainable solution that bridges gaps in healthcare delivery.
User-Interface Demonstration:
A project at the St. Pölten University of Applied Sciences
Master Program Digitale Healthcare
Project Coach: FH-Prof. Andreas Jakl, MSc
